Privacy and shipping policies

The product will be delivered in a minimum of 4 and a maximum of 7 business days.

www.dbsugandhi.com (“Site”) reserves the right to change the nature of this relationship at any time, and to revise these T&C from time to time without any notice/prior information.

Users who violate these T&C will have their access cancelled and they may permanently be banned from using the Site. Users should check these T&C periodically. By using the Site after we post changes to these T&C, you agree to accept those changes, whether or not you actually reviewed them.

These terms and conditions may periodically have changed since your last visit to our website. By using the site, you indicate your acceptance of these terms and conditions. If you do not accept, please refrain from using our website.

Trademark, Copyright and Restriction

This site is controlled and operated by Team Damodardas Bhagwandas Sugandhi. All material on this site, including images, illustrations, products are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us. Damodardas Bhagwandas Sugandhi logo, name, design, products are All RIGHTS RESERVED.

Account and Registration Obligations

“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use our website, you are responsible for maintaining the confidentiality of your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. If you fail to protect your password or account, neither Damodardas Bhagwandas Sugandhi nor any of its affiliates will be responsible for any resulting loss or harm to a third party.

You also agree to:
Provide true, accurate, current and complete information about yourself as prompted by Damodardas Bhagwandas Sugandhi registration form (such information being the “Registration Data”)

What is a Cookie (and why is this important)?

In order to buy online from us, your browser (and Internet firewall software) must allow the use of cookies. Some people have privacy concerns regarding the use of cookies, but cookies cannot themselves be used to identify you. More independent advice, is freely available over the internet!

Product Policy

While we do our best to ensure that the information viewed on our website is as accurate and error-free as possible, mistakes do occur. We do not warrant the product descriptions, and all other content of this website to be entirely accurate, complete, reliable, current, or error-free.

Additionally, barring any pricing inaccuracies, items in your shopping cart should always reflect the most recent price, as is also displayed on the item’s product detail page. Please note that this price may differ from the price shown for the item when you first place it in your cart.

Credit/Debit Card Details

You agree, understand and confirm that the card details provided by you for availing for buying products via our website will be correct and accurate and you shall not use the card which is not lawfully owned by you, i.e. in a debit card transaction, you must use your own debit card. You further agree and undertake to provide the correct and valid credit card details. Further the said information will not be utilised and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. Team Damodardas Bhagwandas Sugandhi will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Terms and Conditions

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Damodardas Bhagwandas Sugandhi for redelivery shall be claimed from you.
You will provide authentic and true information in all instances where such information is requested of you. We reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), we have the right in its sole discretion to reject the registration and debar you from using the Services of Damodardas Bhagwandas Sugandhi and / or other affiliated websites without prior intimation whatsoever.
That you are accessing the services available on this site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

You may not use the Site for any of the following purposes:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
Gaining un-authorised access to other computer systems
Interfering with any other person’s use or enjoyment of the Site
Breaching any applicable laws/ Violating any enforceable laws.
Interfering or disrupting networks or web sites connected to the Site
Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

Objectionable Material

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Damodardas Bhagwandas Sugandhi and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Payment Services

Any loss or harm resulting directly or indirectly from the decline of permission for any Transaction due to the Cardholder exceeding the pre-set limit that has been periodically mutually agreed upon by us and our acquiring bank shall not be the responsibility of us as a service provider.

User Account Data

Damodardas Bhagwandas Sugandhi respects the privacy of every individual. We protect the personal information in accordance with our Privacy Policy and respect the confidentiality of our visitors and subscribers.
We share only the necessary information for processing the order(s) to our trusted logistics and business partners.
Individual users are also responsible for maintaining the confidentiality and security of your account and password and you agree to accept the responsibility for all the activities that occur using your account and password.
Damodardas Bhagwandas Sugandhi shall not be responsible for any loss or damage due to failure to safeguard your account.
Damodardas Bhagwandas Sugandhi holds the right to indefinitely suspend or cancel any account, if the data found to be inaccurate or mischievous and can refuse the user to access the site.
You shall notify here of any suspected unauthorised use(s) of your account, or any breach of security, including loss, theft, or unauthorised disclosure of your account password.

We take great care in delivering our fragrant products to you.

All deliveries are shipped from our store in Pune, Maharashtra. Please allow us the following number of days to get you your order.

Sometimes the delivery time is not in our control since there are unexpected delays due to extreme weather conditions or disturbances in the city.

If you are generally not home during delivery hours, please use a shipping address where someone will be available to sign for the package. Please ensure that you are accessible in the contact number provided during checkout. Our courier partner will attempt to reach out to you in the course of delivering your package safely to you.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

Our online store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

Refund policy

Team Damodardas Bhagwandas Sugandhi will not be responsible for any damage after delivery.

Team Damodardas Bhagwandas Sugandhi doesn’t accept any returns, once the order is delivered and accepted by the customer.

Cancellation

Unfortunately orders once placed cannot be cancelled or refunded.
For any further queries, you can contact us on [email protected]